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A BILL TO BE ENTITLED
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AN ACT
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relating to the creation of an office of workforce development and |
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analytics in the Department of Family and Protective Services. |
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BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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SECTION 1. Subchapter B, Chapter 40, Human Resources Code, |
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is amended by adding Section 40.041 to read as follows: |
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Sec. 40.041. OFFICE OF WORKFORCE DEVELOPMENT AND ANALYTICS. |
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The department shall create an office of workforce development and |
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analytics to provide workforce support services, oversee workforce |
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recruitment and training, and perform data analytics for the |
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department. The office shall report to the deputy commissioner of |
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the department and shall: |
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(1) monitor management trends; |
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(2) analyze employee exit surveys and interviews; |
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(3) evaluate the effectiveness of employee retention |
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efforts, including merit pay; |
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(4) create and manage a system for handling employee |
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complaints submitted by the employee outside of an employee's |
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direct chain of command, including anonymous complaints; |
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(5) monitor and provide reports to department |
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management on: |
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(A) employee complaint data and trends in |
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employee complaints; |
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(B) compliance with annual department |
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performance evaluation requirements; |
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(C) capped caseload policies; and |
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(D) the department's use of positive performance |
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levels for employees; |
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(6) manage workforce recruitment, including the |
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hiring and training of caseworkers and management; |
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(7) track employee tenure and internal employee |
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transfers within both the child protective services division and |
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the department; and |
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(8) use data analytics to predict workforce shortages |
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and identify areas of the department with high rates of employee |
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turnover, and develop a process to inform the deputy commissioner |
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and other appropriate staff regarding the office's findings. |
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SECTION 2. As soon as possible after the effective date of |
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this Act, the commissioner of the Department of Family and |
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Protective Services shall establish the office of workforce |
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development and analytics required by Section 40.041, Human |
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Resources Code, as added by this Act. The commissioner and the |
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executive commissioner of the Health and Human Services Commission |
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shall transfer appropriate staff as necessary to conduct the duties |
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of the office. |
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SECTION 3. This Act takes effect September 1, 2017. |